SpotlessAir offers the following limited warranty for this product only if the product was originally purchased for residential use, not resale, from SpotlessAir or an Authorized Retail Dealer of SpotlessAir. The original purchaser must retain the proof of purchase to exercise the warranty. Upon proof of purchase, the following terms shall apply.
SATISFACTION GUARANTEE
Within the first thirty (30) days, if not completely satisfied with the product, it may be returned for a full refund less the retail of the consumable (BioMax organic enzyme) or any associated return shipping costs. The original packaging and proof of purchase must accompany the product in order to receive a full refund.
QUALITY GUARANTEE
Upon receipt, any defective product returned within thirty (30) days of the date of purchase will be replaced free of charge. SpotlessAir will repair or replace, free of charge to the original purchaser, any part that is found to be defective in material or workmanship within one (1) year of the date of purchase.
In order to return a product, a return authorization must be obtained by emailing: info@spotlessair.com
- This limited warranty does not cover the replacement of expendable or consumable parts such as filters, cartridges and other parts subject to normal wear unless they are defective in material or workmanship.
- This limited warranty is void if the original purchaser fails to use BioMax® according to the instructions provided in the Operator’s Instructions. This limited warranty does not apply to any part subjected to accident, abuse, commercial use, alteration, misuse, damage caused by act of God, the use of voltages other than on the data plate of this product, or service of this product by anyone other than SpotlessAir or a participating Factory Authorized Service Center. SpotlessAir does not authorize any person or representative to assume or grant any other warranty obligation with the sale of this product.
- SpotlessAir’s limited warranty is valid only if the original purchaser retains proof of purchase from SpotlessAir or an Authorized Retail Dealer for this product. If product purchased from any other source, such purchase shall be deemed “AS IS,” no warranty from SpotlessAir shall apply, and purchaser shall assume the entire risk of the quality and performance of the product, including the entire cost of any necessary servicing or repairs.
- SpotlessAir’s liability for damages for any and all costs whatsoever arising out of this statement of limited warranty shall be limited to the amount paid for this product at the time of original purchase, and SpotlessAir shall not be liable for any direct, indirect, consequential or incidental damages arising out of the use or inability to use this product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
- ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD, AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THAT PERIOD.
- Some states do not allow limitations on the duration of implied warranties, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
- All questions regarding this warranty should be directed to info@spotlessair.com